Training & Development

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• Communication Skills.
• Effective Business Writing. 
• Time Management.
• Business Etiquette.
• Customer Service Skills.
• Creative Problem Solving & Decision Making
• Critical & analytical thinking.
• Emotional Intelligence.
• Negotiation Skills.
• Team Building.

Credit analysis course teaches how to analyze corporate borrowers to determine their creditworthiness, as well as how to prepare financial projections and make recommendations on the financing structures. Students also learn how to structure debt funding based on the assessed risks and projections.

 Customer service training is the coaching that employees receive with the goal of improving support and satisfaction among customers. Any employee that interacts and deals with customers is eligible for customer service training. And given how your customers are your best growth opportunity, every employee should be working hard to keep them happy — whether from the position of a marketer, executive assistant, or customer service representative.

Is important to plan a career, most successful people, those who know their strength & weaknesses, who touch their talent and motivations, go deeply to discover what type of personality they are. Concept is offering individuals & corporate employees tailored courses to improve their career. 

We offer 3 types of career programs 

1. Beginners Program
2. Intermediate Program.
3. Executive Program 

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